Your Privacy
Privacy Policy
Effective Date: June 30, 2026
Hickory Home and Cabin Repair ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Property address
- Details regarding your requested services
- Information submitted through our website, contact forms, phone calls, email, or text messages
How We Collect Information
We may collect information when you:
- Submit a contact form on our website
- Request an estimate
- Contact us by phone
- Send us an email
- Send us a text message
- Schedule an appointment
How We Use Your Information
We use the information we collect to:
- Respond to inquiries
- Provide estimates
- Schedule appointments
- Communicate regarding projects and repairs
- Send appointment reminders
- Provide project updates
- Respond to customer service requests
- Send invoices and payment information
- Improve our services
How We Share Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share information only when necessary to:
- Provide requested services
- Process payments
- Comply with applicable laws or legal obligations
- Protect our legal rights
SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
SMS Communications
If you consent to receive SMS messages from Hickory Home and Cabin Repair, you agree to receive text messages related to:
- Estimates
- Appointment confirmations
- Appointment reminders
- Project updates
- Customer support
- Service-related notifications
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any text message.
For assistance, reply HELP.
Your consent to receive SMS messages is not a condition of purchasing any goods or services from Hickory Home and Cabin Repair.
SMS Consent Communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
SMS Opt-In
Customers may opt in to receive SMS messages by submitting the Contact Us form on our website and checking an unchecked SMS consent checkbox before submitting the form.
By checking the SMS consent box, customers agree to receive SMS messages from Hickory Home and Cabin Repair regarding estimates, appointment reminders, scheduling, project updates, and customer support.
The SMS consent disclosure states that:
- Message frequency may vary.
- Message and data rates may apply.
- Customers may reply STOP to opt out.
- Customers may reply HELP for assistance.
- Consent to receive SMS messages is not a condition of purchase.
- The Privacy Policy and SMS Terms & Conditions are available through links provided on the website.
Data Security
We take reasonable administrative and technical measures to safeguard your personal information against unauthorized access, disclosure, or misuse.
Your Choices
You may contact us to:
- Update your information
- Correct inaccurate information
- Request deletion of your information where applicable
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